How we use cookies and how you can manage your preferences.
This Cookie Policy explains how Kelexia LLC ("Kelexia," "we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at kelexia.com or use our platform. This policy is part of our Privacy Policy and should be read alongside our Terms & Conditions.
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device, remember your preferences, and collect information about how you interact with the site. Cookies are widely used to make websites function more efficiently and to provide information to website owners.
In addition to cookies, we may use similar technologies such as pixel tags (web beacons), local storage, and session storage, which function similarly to cookies for tracking and analytics purposes.
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take (e.g., logging in, filling forms). You can set your browser to block these cookies, but some services may not work as a result.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| kelexia_session | Kelexia | Maintains user session and authentication state | Session |
| kelexia_csrf | Kelexia | Cross-site request forgery protection | Session |
| kelexia_cookies | Kelexia | Stores your cookie consent preferences | 1 year |
These cookies enable enhanced functionality and personalization, such as remembering your language preference or dashboard layout settings.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| kelexia_prefs | Kelexia | Stores UI preferences (theme, layout, language) | 6 months |
| intercom-* | Intercom | Live chat and customer support functionality | 6 months |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how the site works.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Distinguishes users and tracks session data | 2 years |
| _gid | Google Analytics | Distinguishes users (24-hour session) | 24 hours |
| hotjar_* | Hotjar | Heatmaps and session recordings for UX analysis | 1 year |
| mp_* | Mixpanel | Product analytics and feature usage tracking | 1 year |
These cookies are used to track visitors across websites and display relevant advertisements. They are placed by advertising partners with our permission.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Advertising and remarketing on Facebook/Instagram | 90 days |
| _gcl_au | Google Ads | Conversion tracking for Google Ads campaigns | 90 days |
| li_fat_id | LinkedIn ad targeting and conversion tracking | 30 days |
You can manage your cookie preferences below. Please note that disabling certain cookies may affect the functionality of our Services. Strictly necessary cookies cannot be disabled as they are required for the platform to function.
Most web browsers automatically accept cookies. You can usually modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in common browsers:
You can also opt out of interest-based advertising through:
Some browsers include a "Do Not Track" (DNT) feature that signals your preference to websites not to track your activity. Currently, there is no universal standard for how websites should respond to DNT signals. Kelexia does not currently respond to DNT browser signals but will update this policy if industry standards are established.
Some cookies on our site are placed by third-party providers such as Google, Meta, LinkedIn, Hotjar, Mixpanel, and Intercom. These providers have their own privacy policies governing how they use the information collected. We do not control these third-party cookies. You can opt out of many third-party ad networks by visiting the websites listed in Section 4 above.
If you access Mercury's account opening page through Kelexia, Mercury may set its own cookies on your device. These cookies are governed solely by Mercury's Cookie and Privacy Policy. Kelexia has no control over or responsibility for Mercury's cookies.
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. We will notify you of significant updates by posting a notice on our website or via email. Your continued use of our Services after any changes constitutes acceptance of the updated policy.
If you have any questions or concerns about our use of cookies, please contact us:
This Cookie Policy is effective as of March 11, 2025. See also our Privacy Policy and Terms & Conditions.